EventCetera is specially designed to support multi-event festivals and small theatres. Our goal
is to be affordable yet powerful and supply our clients with a system that meets their needs.
Here's what it does:
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Online Sales
Online sales come from the same seating pool that your box office uses
Automatic best seat selection with alternate seat selections
Patrons can specify sections within a price level
Online purchase of season tickets with automatic seat selection for all shows
Entry of promotion code to display special pricing / discounts
Sell merchandise and take donations along with ticket sales
Order expires and seats returned to pool if order not completed within specified time
Confirmations are sent to Patron and a copy can be sent to you via email
Click here to try an online order
Office Sales
Start with either order or account lookup
Automatic best seat selection with ability to move seats
Clickable and hover-over seat map displays purchaser records instantly
Patron History window viewable during order for past event and seat information
Return specific seats with Return-To-Hold option
Track which tickets have been printed within an order
Track by Sale Type and Login who processed order
Ability to place both internal and public notes on an order
Combine multiple payments and refunds of varying types
Option to print or email invoice to patron
Option to print tickets immediately or send them to batch
Event Configuration
Various pricing structures for specific sections in reserved seat venues
Sell reserved seats, general admission items, parking, t-shirts, etc. online
Set online sale start and end dates for show or individual prices
Multiple promotion codes
Configure season tickets and packages for online purchase
Display images and notes next to online sales items
Change settings for individual date or all dates of same show
Categorize pricing (retail, discount, media comp, etc)
Setup fees for office/online orders or fees per ticket or event
Clone event setups
Venue Configuration & Seating
Multiple venues or multiple configurations of the same venue
Separate sections w/ separate pricing
Configure best seat selection to favor front or center of venue
Any seats can be favored or disfavored based on specific needs
Assign "Held" seats to categories (media, sponsor, etc)
Clickable and hover-over seat map displays purchaser records instantly
Quickly move a party to another location in the venue
Venues can be configured as theatre, table seating or both
Ticketing
Thermal printers
Printing tickets on a laser printer
Batch reports & envelope printing to support printing and stuffing your own tickets
Reservation only
Tickets can be printed one order at a time or unprinted tickets batched in groups
Ticket layouts are customized to your needs
E-Ticketing (and scanning of tickets if necessary)
E-ticket gate check-in system
Check in patrons and volunteers w/ hand-held pda scanner
Easy patron lookup by name, or phone number
Partial check-in and unscan
Wristband inventory tracking features
Reports
Orders, Seating, Sales, Payment Application and Account Category reports
Sales by show, office/online percentages and more
Default Reports are completely customizable to meet your needs
Create your own custom reports or have us create them for you at no charge
e.g. a saved report to show all t-shirt sales within the past week
Customize selection criteria or fields displayed, totals, etc
Export any report to Excel
Integrated Ticket Sales, Donor and Event Management
Category designations can be assigned (one or many) to donor/patron records and used as search/reporting criteria, i.e. foundations, business, industry, in-kind donors, giving levels, etc.
Search donations on range of donation amounts, range of dates and/or on multiple category designations.
In addition to details for individual orders and donations, ability to view Totals for the Year for all Donations (donations total for year) and for all Tickets purchased (total spent on tickets for year) for a Patron/Donor Account record
Advanced reporting features allow you to query for decreasing sales or lapsing donors as well as other advanced
donor queries
Contact Management features, including Activity Type, Due Date, Completion Date, Assigned To, Notes
Prospect tracking - Possible Gift Amounts, Assigned To, Notes
Relationships tracking - creating associations between donors/patrons
Mail flags indicating which type of mailing(s) to be sent to donor/patron and record of what has been sent
Mailing management to generate lists and merge with standard letters (user-created in Word) for printing and mailing
Pledge and gift tracking - pledge frequency, billing options, fair market value, premiums, donated so far, etc.
Ability to track and report on pledged amounts, accounts receivable, write off uncollected amounts, etc.
Volunteer Management
Volunteer management for single large events by committee
For small events by event date
Track volunteer admission and ticketing
Separate logins for committee members to create and track their own volunteer lists from home
E-ticketing for volunteers and service providers
Enter shift schedules and print schedules on volunteer tickets
Track patrons who have experience or are interested in volunteering in specific areas
